AI-powered lab management
Your whole lab.
One secure desk.
The AI-powered lab management software for small labs. Flag abnormal results, share clear summaries with patients, and get paid, all in one place.
- Free to join
- Founding-lab pricing
- HIPAA and GDPR compliant
Built for independent labs in the United States, Canada and the United Kingdom.
- HIPAA compliant
- GDPR compliant
- Payments by Stripe
- Hosted on AWS
Sound familiar?
Running a small lab shouldn't mean drowning in paperwork.
Records everywhere.
Patient files in folders, spreadsheets and inboxes make every lookup slow.
Results stuck on paper.
Printing, faxing and phone calls delay results your patients are waiting for.
Chasing payments.
Collecting fees by hand takes time you should spend on patient care.
One platform
Manage patients. Share results. Get paid.
Everything you need to run your lab, in one simple platform.
Manage patients
Every patient, every order, one record.
Organized patient records, your own test catalog, a full order-to-result workflow, and analyzer connections that bring results in automatically.
- Search by name, date of birth, phone or record number
- Tests, panels, units and reference ranges set up once
- Results from connected analyzers, matched by sample ID
Share results
Results reach patients and doctors the moment you release them.
Send results through a secure private link by email or WhatsApp, with an AI summary patients can understand. Referring doctors get their own secure link too.
- A unique link for every report
- Optional identity check before a patient opens it
- See when a result was opened
Get paid
Patient fees, paid straight into your own Stripe account.
Connect your own Stripe account and collect patient fees directly. No middleman.
- Add a payment link to any result or invoice
- Cards and digital wallets supported by Stripe
- Payouts in USD, CAD or GBP to your own bank
Built-in AI
AI that catches what matters.
Lab Desk's built-in AI reviews every result as it's entered. Values outside your reference ranges are flagged instantly, so nothing slips through.
Abnormal results, flagged.
High and low values are highlighted for your team to review first.
Reports patients understand.
Complex reports become clear, plain-language summaries.
Your team stays in control.
Staff review every flag and summary before anything reaches a patient.
Your data stays yours.
Patient data is never used to train AI models.
Lab Desk's AI assists your staff. It does not make diagnoses.
See the AI copilotHow it works
From sample to patient in four steps.
- 1
Add the patient.
Create a record in seconds or find an existing one.
- 2
Record results.
Enter values or receive them straight from connected analyzers.
- 3
Review AI flags and summary.
Check highlighted results and the patient-friendly summary.
- 4
Share and get paid.
Send to the patient by email or WhatsApp link and to the ordering doctor, with a payment link if a fee is due.
For your patients
Results in their pocket. Payments in your account.
Patients get a secure link by email or WhatsApp the moment results are ready. No printing, faxing or waiting. Collect fees with Stripe, paid straight into your own account, in USD, CAD or GBP.
Security
Built with security in mind from day one.
Your lab handles sensitive health information. Lab Desk is designed to protect it at every step.
HIPAA and GDPR compliant.
Built to meet the privacy rules your lab works under.
Encrypted everywhere.
Data is encrypted in transit and at rest.
Private result links.
Every link is unique and secure.
Role-based access.
Staff see only what their role needs.
Never used to train AI.
Your patients' data is never used to train AI models.
Hosted in your region.
US and Canadian labs' data is stored in the US. UK labs' data stays in the UK.
Planned pricing
Simple, transparent pricing.
Priced by orders, not by seats. Plans from USD 199 a month. Early-access labs get founding-lab pricing.
Starter
$199/ month
- 1,000 orders a month
- 5 users
- 1% platform fee on payments
Most labs start here
Growth
$449/ month
- 5,000 orders a month
- 15 users
- 2 instrument interfaces
Pro
$899/ month
- 15,000 orders a month
- Unlimited users
- No platform fee on payments
Save 15% billed annually. Prices also in CAD and GBP.
Manage patients. Share results. Get paid. All from one desk.
Join early access and be one of the first labs on Lab Desk.
Frequently asked questions
Who is Lab Desk for?
Independent and small labs in the United States, Canada and the United Kingdom.
Does the AI make diagnoses?
No. It flags results outside reference ranges and drafts plain-language summaries. Your staff review them before anything goes to a patient.
How do patients get their results?
Through a secure private link, sent by email or WhatsApp. The message itself never contains the report.
How do I collect payments from patients?
Connect your own Stripe account. Fees go directly to you, and Lab Desk does not hold your funds.
Is patient data secure?
Yes. Data is encrypted in transit and at rest, result links are private, and staff access is role-based. Patient data is never used to train AI. The Security page has the details.
When can I start using Lab Desk?
Lab Desk is opening to labs in stages. Join early access and we'll contact you when your spot is ready, with founding-lab pricing.