Lab payments
Get paid directly.
Connect your own Stripe account and collect patient fees straight into it. Add a payment link to any result or invoice.
Why it matters
Stop chasing small balances by phone.
Your own Stripe account.
Payments go to your lab's account through Stripe Connect. Lab Desk never holds your funds.
A link on any result or invoice.
If a fee is due, the patient sees a pay button next to their results.
Cards and wallets.
Patients pay by card or the digital wallets Stripe supports.
Payouts
Paid in your currency, to your bank.
Stripe pays out to your own bank account in USD, CAD or GBP. Open balances show on the patient record, so the front desk knows who still owes what.
- Payouts in USD, CAD or GBP
- Open and paid invoices on every record
- Prices come from your test catalog
Patient checkout
Paying takes less than a minute.
The patient taps Pay, enters their card or uses a wallet, and they're done. Card details are handled by Stripe and never stored by Lab Desk.
- Card details handled by Stripe
- No results or test names sent to Stripe, only the invoice number and amount
- Paid status updates on the invoice
Fees
What it costs, in plain numbers.
Stripe's standard processing fees apply to patient payments, plus a small Lab Desk platform fee that depends on your plan.
Starter: 1%
Platform fee on patient payments, plus Stripe's processing fees.
Growth: 0.5%
Platform fee on patient payments, plus Stripe's processing fees.
Pro: no platform fee
You pay only Stripe's processing fees.
Getting started
Connected in a few clicks.
- 1
Click Connect Stripe.
It's in your Lab Desk settings.
- 2
Sign in to Stripe.
Use your existing account or create one.
- 3
Set your prices.
Add a price to each test or panel in your catalog.
- 4
Send payment links.
They appear on invoices and result messages.
Frequently asked questions
Does Lab Desk hold my money?
No. Payments go straight to your own Stripe account and pay out to your bank. Lab Desk never holds your funds.
What does it cost?
Stripe's standard processing fees, plus a Lab Desk platform fee of 1% on Starter, 0.5% on Growth and none on Pro. See Pricing.
Which currencies can I get paid in?
USD, CAD and GBP.
Does Stripe see patient results?
No. Stripe only gets the invoice number and amount. Results and test names are never sent.
Is card data stored in Lab Desk?
No. Card details are handled by Stripe and never stored by Lab Desk.
Manage patients. Share results. Get paid. All from one desk.
Join early access and be one of the first labs on Lab Desk.