Alternatives
A LigoLab alternative for small labs.
LigoLab is a deep LIS and revenue cycle platform used by labs up to national scale. If you run a small lab and want a lighter tool with published prices, Lab Desk may be a better fit. Here's how to decide.
Why labs look around
Common reasons a small lab considers a change.
None of these mean LigoLab is wrong for you. They're the questions we hear from small labs.
Budget.
LigoLab's website says labs with a budget under USD 2,000 a month may not be the right fit today. Lab Desk's planned plans start at USD 199 a month.
Prices you can see.
LigoLab ties pricing to testing volume and shares it on request. Lab Desk publishes its prices by orders per month.
A lighter tool.
Some small clinical labs don't need pathology, molecular or revenue cycle modules, just records, results, sharing and payments.
Patient payments into their own Stripe account.
Lab Desk uses Stripe Connect, so patient fees go straight to your Stripe account, in USD, CAD or GBP.
Is Lab Desk right for you?
Check the fit honestly.
Lab Desk suits some labs well and others not at all. This list should make it clear which you are.
Lab Desk is likely a good fit if
- You're an independent or small clinical lab
- Most of your fees are paid by patients, not insurers
- You want results to reach patients and doctors by secure link
- You're in the US, Canada or the UK
You may want to stay with LigoLab if
- You run anatomic pathology, histology, cytology or molecular testing
- You rely on insurance coding, billing and collections
- You need an on-premises server
- You're growing into a regional or multi-site lab
How switching works
Moving to Lab Desk in four steps.
- 1
Export your data.
Export patients and your test list from LigoLab as CSV. Keep a full export for your records.
- 2
Import and check.
Upload the CSV and map the columns. Lab Desk points out likely duplicate patients before anything is saved.
- 3
Set up tests and analyzers.
Check units and reference ranges in your catalog, then connect analyzers over ASTM, HL7 or CSV.
- 4
Run side by side.
Connect Stripe, send a few results by secure link, and keep your old system until you're confident.
What you get
Lab Desk in brief.
Made for small labs
Built for small labs, and only small labs.
Lab Desk covers what a small lab does every day: patients, tests, orders, results, sharing and payments. It runs in your browser, so there are no servers to look after and no IT team needed.
- Set up your tests, panels, units and reference ranges once
- One order per visit, from ordered to shared
- Connect analyzers over ASTM or HL7, with CSV import as a fallback
AI that assists
AI summaries your staff approve.
Lab Desk flags results outside your reference ranges and drafts a plain-language summary for the patient. Your staff review every flag and summary before anything is shared. The AI never diagnoses, and patient data is never used to train AI models.
- High and low values listed for review first
- Summaries staff can edit before sending
- No decision is fully automated
Get paid directly
Patient payments go into your own Stripe account.
Connect your own Stripe account and add a payment link to any result or invoice. Funds go straight to you, in USD, CAD or GBP. Lab Desk never holds them.
- Cards and digital wallets supported by Stripe
- Platform fee of 1% on Starter, 0.5% on Growth, none on Pro
- Stripe's own processing fees are separate
Priced by orders, not seats.
Plans are sized by orders per month, from USD 199 for 1,000 orders with 5 users. Results are never blocked if you go over.
Hosted in your region.
US and Canadian labs use app.labdesk.app, hosted in the US. UK labs use uk.labdesk.app, hosted in the UK.
HIPAA and GDPR compliant.
Encrypted data, role-based access and an audit log, with a Business Associate Agreement for every US lab.
Lab Desk is new.
Lab Desk is opening to labs through early access, so it doesn't have years of customers behind it yet. Early-access labs get founding-lab pricing, help with setup and data import, and a direct line to the team building it.
Frequently asked questions
How does Lab Desk compare with LigoLab feature by feature?
See our side-by-side Lab Desk vs LigoLab comparison, including where LigoLab is stronger.
Does Lab Desk replace LigoLab's revenue cycle management?
No. Lab Desk collects patient fees through your own Stripe account. It doesn't handle insurance coding, claims or collections.
Can I import my data from LigoLab?
Yes, from a CSV export of patients and tests. We help early-access labs map columns and check for duplicates.
Is Lab Desk HIPAA compliant?
Yes. Lab Desk is HIPAA and GDPR compliant and signs a Business Associate Agreement with every US lab.
What if Lab Desk isn't the right fit?
Tell us what you need. If Lab Desk doesn't cover it, we'll say so, and you can export your data at any time.
Manage patients. Share results. Get paid. All from one desk.
Join early access and be one of the first labs on Lab Desk.