Legal
Terms of Service
Last updated: [date]
Draft outline
This page lists what the final policy will cover. The final text is being written by legal counsel for the United States, Canada and the United Kingdom.
1. Agreement and eligibility
Lab Desk is for businesses only.
2. Accounts
Account setup and the responsibilities of users.
3. Subscriptions and billing
Early access, country-specific pricing, billing and taxes.
4. Cancellation and refunds
How to cancel and when refunds apply.
5. Your data
Labs own their data. Labs are responsible for patient consent and the accuracy of results.
6. AI features
AI features assist staff. They are not a medical device and do not make diagnoses. The lab remains responsible for results.
7. Third-party services
Payments run through Stripe Connect, under Stripe's own terms.
8. Acceptable use
What you may not do with Lab Desk.
9. Availability and support
Service availability and how support works.
10. Liability
Limits of liability and indemnity.
11. Governing law
Which law applies and how disputes are handled.
12. Changes
How we update these terms.