Alternatives
A CrelioHealth alternative for small labs.
CrelioHealth is a capable, established platform. If you run a small lab and want something simpler, sized to your team, Lab Desk may be a better fit. Here's how to decide, and how to switch.
Why labs look around
Common reasons a small lab considers a change.
None of these mean CrelioHealth is wrong for you. They're the questions we hear from small labs.
Price for the size of the lab.
CrelioHealth's published US and Canada plans start at USD 600 a month billed annually, with one user. Lab Desk's planned plans start at USD 199 a month with 5 users and 1,000 orders.
Fewer features to learn.
A platform built for labs of all sizes has a lot in it. Some small teams want only records, results, sharing and payments.
Payouts into their own Stripe account.
Lab Desk uses Stripe Connect, so patient payments go straight to your Stripe account, in USD, CAD or GBP.
UK hosting.
Lab Desk hosts UK labs in the UK on uk.labdesk.app, with separate databases and backups.
Before you switch
What to check first.
Changing lab software is a real project. Go through this list with your team before you commit to anything.
With your current system
- Your contract term, notice period and renewal date
- How to export patients, orders, results and invoices, and in what format
- How long you can still read old records after you leave
- Which features you use every week, and which you never touch
With Lab Desk
- That your analyzers speak ASTM or HL7, or can export CSV
- That you don't need modules Lab Desk doesn't offer, such as inventory
- How many orders you run a month, to pick the right plan
- That Lab Desk is new and opening through early access
How switching works
Moving to Lab Desk in four steps.
- 1
Export your data.
Export patients and your test list from CrelioHealth as CSV. Keep a full export for your records.
- 2
Import and check.
Upload the CSV and map the columns. Lab Desk points out likely duplicate patients before anything is saved.
- 3
Set up tests and analyzers.
Check units and reference ranges in your catalog, then connect analyzers over ASTM, HL7 or CSV.
- 4
Run side by side.
Connect Stripe, send a few results by secure link, and keep your old system until you're confident.
What you get
Lab Desk in brief.
Made for small labs
Built for small labs, and only small labs.
Lab Desk covers what a small lab does every day: patients, tests, orders, results, sharing and payments. It runs in your browser, so there are no servers to look after and no IT team needed.
- Set up your tests, panels, units and reference ranges once
- One order per visit, from ordered to shared
- Connect analyzers over ASTM or HL7, with CSV import as a fallback
AI that assists
AI summaries your staff approve.
Lab Desk flags results outside your reference ranges and drafts a plain-language summary for the patient. Your staff review every flag and summary before anything is shared. The AI never diagnoses, and patient data is never used to train AI models.
- High and low values listed for review first
- Summaries staff can edit before sending
- No decision is fully automated
Get paid directly
Patient payments go into your own Stripe account.
Connect your own Stripe account and add a payment link to any result or invoice. Funds go straight to you, in USD, CAD or GBP. Lab Desk never holds them.
- Cards and digital wallets supported by Stripe
- Platform fee of 1% on Starter, 0.5% on Growth, none on Pro
- Stripe's own processing fees are separate
Priced by orders, not seats.
Plans are sized by orders per month, from USD 199 for 1,000 orders with 5 users. Results are never blocked if you go over.
Hosted in your region.
US and Canadian labs use app.labdesk.app, hosted in the US. UK labs use uk.labdesk.app, hosted in the UK.
HIPAA and GDPR compliant.
Encrypted data, role-based access and an audit log, with a Business Associate Agreement for every US lab.
Lab Desk is new.
Lab Desk is opening to labs through early access, so it doesn't have years of customers behind it yet. Early-access labs get founding-lab pricing, help with setup and data import, and a direct line to the team building it.
Frequently asked questions
How does Lab Desk compare with CrelioHealth feature by feature?
See our side-by-side Lab Desk vs CrelioHealth comparison, including where CrelioHealth is stronger.
Can I import my data from CrelioHealth?
Yes, from a CSV export. We help early-access labs map columns and check for duplicate patients before anything is saved.
Do I have to switch everything at once?
No. Many labs run both systems side by side for a few weeks, then move over once they're confident.
Is Lab Desk HIPAA compliant?
Yes. Lab Desk is HIPAA and GDPR compliant and signs a Business Associate Agreement with every US lab.
What if Lab Desk isn't the right fit?
Tell us what you need. If Lab Desk doesn't cover it, we'll say so, and you can export your data at any time.
Manage patients. Share results. Get paid. All from one desk.
Join early access and be one of the first labs on Lab Desk.