Integrations
Connected to the tools that help you get paid.
Lab Desk connects to Stripe so you get paid, sends results by secure email with no extra software, and is adding WhatsApp and AI assistants.
Integrations
Connect what your lab already uses.
- Available
Stripe
Connect your own Stripe account and collect patient fees in USD, CAD or GBP.
Learn more - Early access
WhatsApp
Send patients a results notice and secure link from your lab's WhatsApp Business number.
Learn more - Planned
Claude and ChatGPT
Ask an AI assistant about orders, turnaround and unpaid invoices through an MCP server.
Learn more
Need another integration? Tell us what you use
Built in
Secure email delivery, included.
When results are ready, Lab Desk emails the patient a secure link in one click. There is nothing to set up and no email service to connect. No printing, faxing or waiting.
- Sent in your lab's name
- A secure link in every email, never the raw report
- Delivery status in the patient record
How it works
From release to read in four steps.
- 1
Add the email.
Save the patient's email on their record, with their consent.
- 2
Release results.
Staff review the results and release them.
- 3
Click Send.
Lab Desk emails a generic notice and a secure link.
- 4
Patient opens the link.
After an identity check, they see their report and summary.
Safe by design
Every integration follows the same rules.
You stay in charge.
Lab admins decide which integrations are turned on and who can use them.
Only what is needed.
Stripe gets the invoice number and amount. Messages carry a notice and a link, never results.
Logged.
Sends, opens and integration activity are recorded in the audit log.
Frequently asked questions
Do I need extra software to send results by email?
No. Email delivery is built in and sent in your lab's name.
Which integrations are available today?
Stripe and email delivery. WhatsApp is rolling out during early access, and the Claude and ChatGPT connection is planned.
Do integrations get my patients' results?
Stripe never does. WhatsApp and email carry only a notice and a secure link. The results stay in Lab Desk.
Can you connect to our analyzers?
Instrument interfaces are part of Lab Desk itself, not a separate integration. Talk to us about the analyzers you use.
Can you add an integration we need?
Tell us what you use on the contact page. We use these requests to plan what comes next.
Manage patients. Share results. Get paid. All from one desk.
Join early access and be one of the first labs on Lab Desk.