AI copilot
AI that helps your staff, not replaces them.
Lab Desk flags results outside your reference ranges and drafts plain-language summaries for patients. Your staff review and approve every one.
What it does
Two jobs, done carefully.
Flags abnormal results.
Each result is checked against your lab's reference ranges. High and low values are marked the moment they're entered.
Drafts patient summaries.
Turns a dense report into a short, plain-language summary that staff edit and approve.
Staff stay in control.
Nothing flagged or summarized reaches a patient until someone on your team approves it.
Abnormal-result flagging
Nothing slips through.
Flagged results go to the top of the review queue. Staff confirm each flag before release. The AI uses your ranges, including ranges by sex and age, so flags match how your lab reads results.
- High and low values flagged as results come in
- Flagged results listed for review first
- Staff confirm every flag
Patient-friendly summaries
Reports patients understand.
An analyzer printout means little to most patients. Lab Desk drafts a summary in plain words for each report. Staff read it, edit it, and approve it before it's shared.
- A draft for every report
- Edit freely before sending
- Points the patient back to their doctor
Guardrails
What the AI will never do.
It never diagnoses.
It flags values and explains them in plain words. Diagnosis stays with the patient's doctor.
It never trains on your data.
Patient data is never used to train AI models, ours or anyone else's.
It runs on HIPAA-eligible infrastructure.
The AI runs on HIPAA-eligible AWS services, covered by our AWS Business Associate Agreement.
Frequently asked questions
Does the AI diagnose patients?
No. It assists your staff, who review every flag and summary. It never makes a diagnosis.
Is patient data used to train AI?
Never. Your patients' data is not used to train AI models.
Can staff change a summary?
Yes. Every summary is a draft. Staff edit it and approve it before anything is sent.
What does the AI compare results against?
Your own reference ranges from the test catalog, including ranges by sex and age where you set them.
Where does the AI run?
On HIPAA-eligible AWS infrastructure. It works for your lab only and never trains on your patients' data.
Manage patients. Share results. Get paid. All from one desk.
Join early access and be one of the first labs on Lab Desk.