Stripe
Get paid into your own Stripe account.
Connect your Stripe account in a few clicks. Add a payment link to any result or invoice and patients pay by card or digital wallet. Funds go straight to you.
Setup
Connected in four steps.
- 1
Connect Stripe.
Click Connect Stripe in your Lab Desk settings.
- 2
Sign in to Stripe.
Sign in to your Stripe account, or create one.
- 3
Set your prices.
Add prices to the tests and panels in your catalog.
- 4
Start collecting.
Payment links appear on invoices and result messages.
Fees and payouts
Clear fees, paid out in your currency.
Stripe's standard processing fees apply to each payment. Lab Desk adds a small platform fee that depends on your plan, and none at all on Pro.
Platform fee by plan
- Starter
- 1% per payment, plus Stripe's fees
- Growth
- 0.5% per payment, plus Stripe's fees
- Pro
- No platform fee. Stripe's fees only.
Payouts
- US labs
- Paid out in USD
- Canadian labs
- Paid out in CAD
- UK labs
- Paid out in GBP
Privacy
Your patients' results stay out of Stripe.
No health data.
Stripe descriptions and metadata hold only the invoice number and amount. No results or test names.
Card details with Stripe.
Card details are handled by Stripe and never stored by Lab Desk.
Your account, your money.
Payments go to your own Stripe account. Lab Desk never holds the funds.
Not legal advice
This page describes how the integration works and the safeguards Lab Desk provides. It is not legal advice.
Frequently asked questions
Do I need my own Stripe account?
Yes. You connect your own account, or create one during setup. Payments go directly to it.
What does it cost?
Stripe's standard processing fees, plus a Lab Desk platform fee of 1% on Starter, 0.5% on Growth and none on Pro.
Which currencies are supported?
USD, CAD and GBP, based on where your lab is.
How do patients pay?
By card or digital wallet, through a payment link on their invoice or results message.
Does Stripe see test results?
No. Stripe receives only the invoice number and amount.
Start collecting patient fees.
Join early access and connect Stripe on day one.